BBTmoccs cannot offer a return/refund unless we made a mistake on your order.
NO EXCHANGES OR RETURNS ON SALE MOCCS
We can exchange an item if we have the color and size on hand. There will be a $10 restocking fee for any exchanges. If we made a mistake in any way, we will be happy to fix the problem.
PLEASE BE SURE TO MEASURE YOUR CHILDS FOOT BEFORE ORDERING. These shoes are handmade, so each pair might have a slight difference in some way.
Thank you for your understanding. We strive to make your experience with BBTmoccs an awesome one
We are not responsible for lost, stolen or damaged items during transit.
We will happily replace items if they are defective or damaged
Absolutely no returns or exchanges after 30 days of purchase date!!
Thank you for your purchase:)